Privacy Policy

Thank you for choosing Clarity, a comprehensive Electronic Health Record (EHR), Electronic Medical Record (EMR), and Telemedicine Software developed by EaseCare. At EaseCare, we are committed to protecting the privacy and security of your information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and health information when you use Clarity.

1. Information We Collect

a. Personal Information
User Registration: To use Clarity, you may be required to provide personal information such as your name, contact details, and professional credentials during the registration process.

b. Health Information
Patient Records: Clarity may store health information including patient demographics, medical history, diagnoses, treatments, and other relevant data entered by healthcare providers.

c. Usage Information
Log Data: We collect information about your interactions with Clarity, including log data, IP addresses, and device information for diagnostic and security purposes.

2. How We Use Your Information

a. Service Provision
EHR and EMR Functionality: Your personal and health information is used to provide you with the full range of EHR and EMR services offered by Clarity.

b. Telemedicine Services
Virtual Consultations: If you use Clarity for telemedicine services, your information may be shared with healthcare providers to facilitate virtual consultations.

c. Improving our Services
Analytics: We may analyze aggregated and anonymized data to improve Clarity's features, functionality, and user experience.

3. Information Sharing

a. Third-Party Providers
Service Partners: We may share your information with third-party service providers to assist us in providing and improving our services. These providers are bound by confidentiality agreements.

b. Legal Requirements
Compliance: We may disclose your information if required by law, regulation, or legal process.

4. Security

Data Security Measures: We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

5. Privacy and Data Security

a. EaseCare takes data privacy seriously. By using Clarity, you agree to the terms of our Privacy Policy, which is an integral part of these terms and conditions.

b. Clarity employs security measures to protect your data; however, EaseCare shall not be held liable for any unauthorized access, use, or disclosure of data unless such access is a direct result of EaseCare's negligence.

6. Your Choices and Rights

Access and Correction: You have the right to access and correct your personal and health information stored in Clarity.

7. Contact Us

EaseCare Contact Information: If you have any questions or concerns about this Privacy Policy or Clarity's privacy practices, please contact us at hello@easecare.co.

8. Telemedicine Services

a. When using Clarity for telemedicine services, you agree to comply with all applicable laws and regulations. EaseCare is not responsible for the quality of care provided by healthcare professionals using the platform.

9. Termination

10. Changes to Terms

EaseCare may update or modify these terms and conditions at any time. Continued use of Clarity after such changes shall constitute your consent to the updated terms.

By using Clarity, you agree to the terms outlined in this Privacy Policy. EaseCare reserves the right to update or modify this policy at any time, so please review it periodically. Your continued use of Clarity after changes to the Privacy Policy constitutes acceptance of those changes.

11. Subscription Management & Refunds

I. Seamless Subscription Management: We offer flexible subscriptions with automatic renewal at the end of your current term. To avoid automatic renewal, simply cancel your plan before the end of your billing cycle. You can easily manage your subscription through your account settings.

II. Refund Policy: While we don't offer refunds for past billing periods due to the ongoing service provided, we understand that sometimes things change.